Shipping policy

Shipping Policy

Less friction everywhere — including on the way to your door.
Every ØMIT order ships free. Here’s how it works.


Free Shipping, Every Order

Shipping is free on every pair, worldwide — no minimums, no codes, no surprises at checkout.


Processing Time

Orders are processed within 1–3 business days (Monday–Friday, excluding holidays). You’ll receive a confirmation email when your order is placed and a tracking number as soon as it ships.


Estimated Delivery Times

  • United States: 5–8 business days after processing
  • Canada: 7–12 business days after processing
  • Rest of world: 10–20 business days after processing

Delivery times are estimates, not guarantees — carriers, customs, and weather occasionally have their own plans. If your order seems delayed, check your tracking link first, then reach out and we’ll chase it down.


International Orders, Duties & Taxes

International orders may be subject to import duties, taxes, or customs fees set by your country. These charges are determined by your local customs authority and are the responsibility of the customer. Customs processing can also add time beyond our delivery estimates.


Address Changes & Cancellations

Need to fix a shipping address? Email us at support@wearomit.com as soon as possible — we can usually update an order before it ships. Once a package is with the carrier, we’re unable to redirect it.


Lost, Stolen, or Damaged in Transit

If your order arrives damaged, or tracking shows it delivered but it’s nowhere to be found, contact us within 14 days at support@wearomit.com with your order number. We’ll investigate with the carrier and make it right.


Returns

Changed your mind? You have 30 days from delivery — see our Refund & Lifetime Replacement Policy for details.


Questions

We’re a small team and we read everything: support@wearomit.com

Walk away from what no longer serves you. We’ll handle the delivery.