Refund policy

Refund & Lifetime Replacement Policy

At ØMIT, we believe in moving forward — without friction, hesitation, or risk.
That’s why every pair is backed by our commitment to quality and longevity.

Returns & Refunds (30 Days)

We accept returns within 30 days of delivery.

To be eligible for a return:

Items must be unused or lightly tried on
Must be in original condition
Must include original packaging

Once your return is received and inspected, we will issue a refund to your original payment method.

A $5 flat return shipping fee applies, unless the item is defective.

Lifetime Replacement Guarantee

We stand behind every pair we make.

Each pair is covered for life: if your ØMIT shoes become worn out or damaged through normal use, we’ll replace them. Replacement claims are limited to one per customer in any 12-month period, and each replacement pair carries the same guarantee.

Eligibility Requirements:

Must be the original purchaser
Must provide valid proof of purchase
Must submit clear photo or video evidence showing wear or damage
Shoes must show reasonable, real-world use (not intentional damage or misuse)

Replacement Terms:

Limited to one replacement claim per customer in any 12-month period
Replacement is for the exact same style, size, and color as the original order
If your original product is unavailable, we may offer a comparable alternative at our discretion
Customer is responsible for shipping costs associated with replacements unless otherwise stated